Costa Verde
Direct booking channel development for a Costa Rica hotel: new website connected to Platform 339 with Beds24 integration to eliminate OTA dependency and recover margin per booking.
The Challenge
Costa Verde canalizaba la totalidad de sus reservas a través de OTAs, cediendo un porcentaje significativo de sus ingresos en comisiones y perdiendo el contacto directo con el huésped. El desafío era construir un canal propio funcional que les devolviera el control sobre sus reservas, sus tarifas y la relación con sus clientes.
Our Solution
We designed and developed a responsive website with a professional gallery and detailed room and service descriptions. The central piece was the integration of Platform 339 with Beds24: the platform's automations synchronize availability and rates in real time, enabling a fully operational direct booking channel. The platform's CRM begins building the hotel's proprietary guest database — an asset that over time further reduces dependence on external channels.